Our Business Principles

CUSTOMER FIRST

  • Understanding individual needs of our clients
  • Always anticipating our client’s needs
  • Achieving absolute satisfaction on each service
  • Delivering efficient & professional service each and every day to our clients

BUSINESS PARTNERSHIPS

  • Working together with our clients to get their goods deliver on time
  • Sharing industry news & market intelligence
  • Provide solutions that meet customers requirement
  • Anytime access to ACSAL Group of Companies Sales & Management Team

CONTINUOUS IMPROVEMENT

  • Seeking new methods & practice to enhance our service
  • Regular research & analysis of feedback from our clients
  • On going performance review of local & global sales network
  • Training time to time for staffs & management for better service

INTEGRITY & TRANSPARENCY

  • Conducting our business fairly & respectfully
  • Operating transparency & with honesty
  • Admit to our mistake if any & providing immediate satisfactory solutions
  • Maintaining our ISO 9001:2008 Certification